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A serious illness outbreak has disrupted a Scottish cruise after hundreds of passengers reportedly became sick while onboard, leading to cancelled port visits, isolation measures, and delayed sailings.
The incident unfolded aboard Fred Olsen Cruise Lines’ ship Balmoral, which was carrying more than 1,200 passengers at the time.
Illness Spreads as Ship Misses Shetland Stop
The ship was scheduled to dock in Lerwick, Shetland, on Tuesday, January 27, but the visit was cancelled on Sunday, January 25.
While rough weather was cited as the official reason for skipping the port, passengers onboard also reported a significant outbreak of gastroenteritis, a highly contagious stomach illness that causes vomiting and diarrhea.
Some guests were asked to isolate as cases increased.
Passengers Report “Major Outbreak”
One passenger told The Shetland Times that around 200 people had fallen ill during the voyage.
According to onboard announcements, guests were warned that the ship was:
- Experiencing “increasing cases” of gastrointestinal symptoms.
- Actively monitoring the situation.
- Implementing health measures to limit the spread.
However, not everyone agreed on the cause.
Seasickness or Stomach Bug?
Some passengers claimed the situation was being exaggerated, suggesting many people were simply suffering from seasickness after a particularly rough crossing from Norway.
Still, others insisted the symptoms went beyond motion sickness and were consistent with gastroenteritis, prompting concern among guests.
Missed Cultural Highlight: Up-Helly-Aa

The cancelled Lerwick visit also meant many passengers missed Up-Helly-Aa, Shetland’s famous fire festival celebrating Norse heritage.
The event is held every year on the last Tuesday of January, making the missed stop especially disappointing for travelers who booked the cruise specifically for the festival.
Cruise Line Responds
Fred Olsen Cruises confirmed that weather conditions made docking unsafe, prioritizing safety over the port call.
A spokesperson told The Shetland Times:
“While we understand the disappointment of missing the much-anticipated Up-Helly-Aa festival, the safety of our guests and crew must always remain our highest priority.”
Health Team Confirms Gastrointestinal Symptoms
The company’s director of health services, Kate Bunyan, confirmed that a number of passengers were experiencing symptoms.
She said:
“We have immediately implemented measures to help reduce transmission, and our medical team is on hand to provide support to anyone who should feel unwell during the cruise.”
She also confirmed the next steps for the ship:
“Balmoral will be returning to Southampton tomorrow, where she will set sail a little later than planned to allow for a deep clean of the ship and cruise terminal. The safety and wellbeing of our guests and crew is our highest priority, and Fred Olsen Cruise Lines has robust health, hygiene, and safety protocols in place at all times.”
Delays for Upcoming Sailings
Because of the outbreak:
- Balmoral’s return to Southampton caused delays for the next sailing.
- Embarkation for passengers scheduled to board on Thursday was pushed back.
- Guests booked for Friday departures were contacted directly.
Fred Olsen explained the delay was necessary to allow for a full deep clean of the ship and terminal.
“No Cause for Concern,” Says Cruise Line
In emails sent to upcoming passengers, the company stressed that:
- The delay was precautionary.
- There was “no cause for concern.”
- The move was part of standard health and safety procedures.
The cruise line said the measures were designed to protect both passengers and crew before the next voyage begins.
Bottom Line
While weather initially disrupted the itinerary, the onboard illness outbreak added a second layer of disruption—impacting passengers, port visits, and future sailings.
The situation highlights how quickly health concerns can escalate at sea, and how cruise lines respond when guest wellbeing is at risk.







